Accunomics helps you understand which support services your customers value and how much they cost you to deliver. Our team will conduct an in-depth survey of your employees to understand the effort and budget devoted to each customer class or internal organization group. We’ll then work with your business leaders—and even customers—to understand which support services they truly value, and which they’d be willing to live without.
Accunomics’ consultants will collaborate with your team to craft and optimize support structure for both your customers and business units. Armed with comprehensive value and effort data, you’ll be able to streamline your support organizations and process while remaining confident in your ability to satisfy customers and run your business.